Shipping Policy

Orders are processed within 1–3 business days.

Estimated Delivery

• 7–15 business days for most regions

• Longer times may apply during holidays, customs clearance, or peak demand

When your order ships, you will receive a tracking number via email.

Incorrect Address

Customers are responsible for providing accurate shipping details.
Hephaestustime is not responsible for packages lost due to incorrect or incomplete addresses.

Lost or Delayed Packages

If your package is delayed, lost, or marked delivered but not received, contact support@hephaestustime.com and we will assist with a carrier investigation.